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Service management and marketing: customer management in service competition Christian Gronroos
Material type:
TextLanguage: English Publication details: New Delhi Wiley India (P) Ltd 2007Edition: 3rd editionISBN: - 9788126512874
| Item type | Current library | Call number | Status | Date due | Barcode |
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Books
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National Institute of Technology, Silchar | Available | 80505 | ||
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Books
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National Institute of Technology, Silchar | Available | 80506 |
x,483p.; 23.5cm
Book Emporium, Silchar
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