TY  - BOOK
AU  - Tschohl, John
TI  - e-Service: speed, technology and price built around service
SN  - 81-86830-99-5
U1  - 382.0285678 
PY  - 2001///
CY  - New Delhi
PB  - Pentagon
KW  - Commerce
KW  - E-Business
KW  - E-Commerce enviroment
N1  - Includes index; Directorate Welfare
ER  -