TY  - BOOK
AU  -  Shitole, G. Y.
AU  - Sontakke , Kaustubh A.
TI  - BPO dynamics : aglobal hand-shake
SN  - 9788184351149
U1  - 658.40580954 
PY  - 2009///
CY  - New Delhi
PB  - Adhyayan Publisher & Distributors
KW  - Management
N1  - Includes bibliographical references and index; PBD
ER  -