TY - BOOK AU - Ludlow, Ron AU - Panton, Fergus TI - Essence of effective communication SN - 81-203-0909-X U1 - 658.45 PY - 2003/// CY - New Delhi PB - Prentice-Hall KW - Effective communication KW - Interviewing KW - Making presentation N1 - Includes index; Book Emporium ER -