TY - BOOK AU - Suganthi, L. AU - Samuel, Anand A. TI - Total quality management SN - 81-203-2655-5 U1 - 658.4013 PY - 2004/// CY - New Delhi PB - Prentice-Hall KW - Excutive management KW - Management KW - Quality- Planning KW - Total quality management N1 - Includes bibliographical references and index; Book Emporium ER -