TY  - BOOK
AU  - Kalakota, Ravi
AU  - Robinson, Marcia
TI  - e-Business 2.0: raadmap for success
SN  - 81-297-0655-5
U1  - 382.02854678 
PY  - 2005///
CY  - Delhi
PB  - Pearson Education
KW  - Customer relatioship managemant
KW  - E- Business
KW  - E-Blueprint Formulation
N1  - Includes index; Book Land
ER  -