TY  - BOOK
AU  - Vilanilam, J V
TI  - More effective communication: a manual for professionals 
SN  - 9788170368304
U1  - 658.4 
PY  - 2013///
CY  - N. Delhi
PB  - Response Books 
KW  - General management
N1  - Includes bibliographical references and index
ER  -