000			00650nam a2200229Ia 4500
008			160330s9999||||xx |||||||||||||| ||und||
020			_a81-297-0260-6 _cRs.375.00
040			_aCentral Library-NITS
041			_aEnglish
082			_a658.4013 _bTOT
245			_aTotal quality management _cby Dale H. Besterfield [et al.]
250			_a3rd ed.
260			_aDelhi _bPearson Education _c2005
300			_axi, 640p. :ill.
500			_aIncludes bibliographical references and index.
521			_bBookland
650			_aBenchmarking
650			_aManagement
650			_aTotal quality management
700			_aBesterfield, Dale H.
942			_cBK
999			_c18659 _d18659