000 00542nam a2200181Ia 4500
008 160330s9999||||xx |||||||||||||| ||und||
020 _a9788126512874
_cRs.449.00
040 _aCentral Library-NITS
041 _aEnglish
100 _aGronroos, Christian
245 _aService management and marketing: customer management in service competition
_cChristian Gronroos
250 _a3rd edition
260 _aNew Delhi
_bWiley India (P) Ltd
_c2007
504 _ax,483p.; 23.5cm
521 _bBook Emporium, Silchar
650 _aHSS
942 _cBK
999 _c20302
_d20302