000 | 00542nam a2200181Ia 4500 | ||
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008 | 160330s9999||||xx |||||||||||||| ||und|| | ||
020 |
_a9788126512874 _cRs.449.00 |
||
040 | _aCentral Library-NITS | ||
041 | _aEnglish | ||
100 | _aGronroos, Christian | ||
245 |
_aService management and marketing: customer management in service competition _cChristian Gronroos |
||
250 | _a3rd edition | ||
260 |
_aNew Delhi _bWiley India (P) Ltd _c2007 |
||
504 | _ax,483p.; 23.5cm | ||
521 | _bBook Emporium, Silchar | ||
650 | _aHSS | ||
942 | _cBK | ||
999 |
_c20302 _d20302 |