000 00663nam a2200229Ia 4500
008 160330s9999||||xx |||||||||||||| ||und||
020 _a9788131732274
_cRs.675.00
040 _aCentral Library-NITS
041 _aEnglish
082 _a658.4013
_bTOT
245 _aTotal quality management
_cby Dale H. Besterfield [et al.]
250 _a3rd ed.
260 _aDelhi
_bPearson Education
_c2013
300 _axix, 585p. :ill., 22cm
500 _aIncludes bibliographical references and index.
521 _bSBA, New Delhi
650 _aBenchmarking
650 _aManagement
650 _aTotal quality management
700 _aBesterfield, Dale H.
942 _cBK
999 _c21168
_d21168