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Organisational schizophrenia: impact on customer service quality

658.812
GUR

96596

Gureja, Gopal K Organisational schizophrenia: impact on customer service quality / by Gopal K Gureja. - 1st edition . - New Delhi : Sage Publication, 2015
xxx, 346p. ; 23 cm Includes bibliographical references and index 9788132109563 * General management Human resource management

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