Organisational schizophrenia: impact on customer service quality (Record no. 30292)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00691nam a2200229Ia 4500 |
| 005 - DATE & TIME | |
| control field | 20241209154430.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160330s9999||||xx |||||||||||||| ||und|| |
| 020 ## - ISBN | |
| International Standard Book Number | 9788132109563 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Central Library-NITS |
| 041 ## - Language | |
| Language | English |
| 082 ## - DDC NUMBER | |
| Classification number | 658.812 |
| Book Number | GUR |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gureja, Gopal K |
| 245 #2 - TITLE STATEMENT | |
| Title | Organisational schizophrenia: impact on customer service quality |
| Statement of Resposibility | by Gopal K Gureja |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Sage Publication |
| Date of publication, distribution, etc | 2015 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pages | xxx, 346p. ; 23 cm |
| 365 ## - TRADE PRICE | |
| Price amount | 550.00 |
| Currency code | Rs. |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references and index |
| 650 ## - Subject | |
| Subject | General management |
| 650 ## - Subject | |
| Subject | Human resource management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Location (home branch) | Sublocation or collection (holding branch) | Shelving location | Date acquired | Source of acquisition | Koha issues (times borrowed) | Koha full call number | Barcode (Accession No.) | Koha date last seen | Price effective from | Koha item type | Nonpublic note (lost item payment) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | National Institute of Technology, Silchar | National Institute of Technology, Silchar | DL(MBA) | 12/09/2024 | Book Emporium, Silchar | 658.812 GUR | 96596 | 12/09/2024 | 12/09/2024 | Books |
